There are no refunds or exchanges.
Please understand that each piece is handmade and one of a kind, so there may be slight imperfections or variations of sorts.
If you are ever dissatisfied with your purchase, please reach out to me directly via the Contact form and I will do my best to rectify the problem!
I am not responsible for any damage your item receives in transit.
I kindly ask you allow up to 5-10 business days to ship your order. I try to make my turnaround as quick as possible, but sometimes life happens!
Once your order has shipped, you'll receive an email with tracking and should get to you within 3-5 business days. Time varies for international customers.
Please be aware of possible shipping delays due to Covid-19.
If you have any questions or concerns with shipping methods or times, please contact me directly via the Contact page.
When an item is shipped out, it's out of my hands, therefore I am not responsible if your item gets lost, stolen, or delivered to the wrong address. Please double check the address you provide!
If there is any shipping issues after your item has been shipped, please contact USPS.
I do my absolute best to package all orders as carefully and safely as possible. If for some reason you haven't received a tracking number, please let me know via the Contact page and I will get that to you as soon as possible.
I am not responsible for any additional taxes or customs.
The chances of a package getting lost or damaged for international orders is increased, so please shop with that in mind, and triple check your provided shipping information!
Thank you for your understanding! For any questions or concerns, please don't hesitate to reach out via the Contact page!